Resume
Summary Statement
Hospitality student with 3.56 GPA, graduating May 2024, with 5+ years of event experience. Familiar with AutoCAD, Cvent, Basecamp, and Amadeus Delphi. I’m prepared to apply my project management and leadership skills to do what it takes to get the doors open, create memories, and watch attendees leave with smiles on their faces.
Education
Hospitality & Tourism Management with an emphasis in Meetings & Events, San Diego State University, May 2024
Speaking Engagements
Chief Operations Officer/Event Producer 2023-Current
Bashar Communications, Inc., Virtual
Manage the day-to-day operations and administrative functions
Oversee the implementation of company strategies
Research, develop and lead new initiatives
Work closely with the CEO in developing new procedures
Plan and execute all areas of annual in-person event production
Manager/Project Coordinator 2014-2023
Bashar Communications, Inc., Virtual
[Independent Contractor 2014-2019, hired full-time 2020]
Managed day-to-day operations of online retail business
Coordinated in-person and virtual lecture-style events for a global community
Implemented new event marketing strategy resulting in an 89% increase in ticket sales revenue over previous year
Modified Black Friday sale strategy resulting in a 525% increase in product sales revenue
Analyzed event ticketing system, transferred to another service, saving over $8,000 in 3rd party ticketing fees
Trained and managed all part-time team members/contractors
Data Entry/Customer Service 2009-2014
[Independent Contractor]
Basic bookkeeping - entered and tracked vendor Invoices, followed up on collections of past due customer accounts
Data Entry - input customer orders from e-commerce cart to company accounting system
Fulfillment - collected, packaged, shipped all items for each customer order
Volunteer Event Work
Founder/Producer 2017-2018
OC Bike Events, Orange County, CA
Organized motorcycle events (aka Bike Nights) to raise money for a charity helping to feed local families in need
Handled all sourcing, legal requirements, advertising, raffle prize donations, secured vendors
Coordinated with charity representatives
Student Organization Event Work
Chapter President 2023-Current
Lambda Theta Alpha, Latin Sorority, Inc., Gamma Psi Chapter, San Diego State University
Lead and support all areas of chapter to facilitate growth of the organization as well as building sisterhood
Attend weekly and monthly meetings with sorority leadership, Fraternity and Sorority Life Advisor, and other departments as needed
Chapter Recruitment and Retention Advisor 2022-2023
Lambda Theta Alpha, Latin Sorority, Inc., Gamma Psi Chapter, San Diego State University
Planning events and activities with the goal of recruiting and retaining new sisters for the Chapter
Actively engaging those who are interested in membership and building a relationship with them
Teaching interested members about multicultural Greek organizations and Lambda Theta Alpha, specifically
Founder/President 2021-Current
The 25+ Aztecs, San Diego State University
Developed a student organization for non-traditional students to socialize and gain support from their peers throughout their college experience
Event planning, networking, monthly meetings, recruitment
Coordinate with University Offices to comply with all rules and regulations
Formalized officer roles and monthly executive board meetings
Worked with our executive board to develop several types of monthly social events
Legal Experience
Trademark Paralegal 2008
Conkle, Kremer & Engel, PLC, Santa Monica, CA
Estate Planning/Subrogation Paralegal 2006-2008
Goldsmith & Hull, APC, Encino, CA
Legal Assistant/Receptionist 2004-2006
Law Offices of Alice A. Salvo, Woodland Hills, CA
Skills and Certifications
WordPress & Squarespace
Amadeus Delphi Certified
San Diego County Food Handler’s Card
Canva
Mailchimp, Constant Contact
Zoom, Crowdcast
Basecamp, Trello, Redbooth
e-Commerce Systems (BigCommerce, Kartra)
Public Relations
Database Management
Customer Service
Systems Development
Recruitment and Training
Leadership
Leadership Experience
Chapter President for Gamma Psi Chapter of Lambda Theta Alpha, Latin Sorority, Incorporated 2023-Current
President of The 25+ Aztecs, a recognized student organization at San Diego State University 2022-Current
Chapter Recruitment and Retention Advisor for Gamma Psi Chapter of Lambda Theta Alpha, Latin Sorority, Incorporated 2022-2023
Event Manager on the Board of San Diego State University’s Meeting and Events Student Association 2022
Founded The 25+ Aztecs for non-traditional students attending San Diego State University 2021-2022
Organized and advertised “Clause with a Cause” bike night, donating toys to the local community 2017
Organized and advertised bike night fundraiser for victims of Hurricane Harvey 2017
Organized funeral rides and fundraising for victims of major motorcycle accident in Orange County, CA 2017
Co-developed subrogation department at Goldsmith & Hull, APC 2006